Communication and Refunds:

We will notify you if any part of your order is canceled or if additional information is required.
If we cannot process your order within 45 working days, a refund will be initiated and will be resolved based on the bank’s resolution period. Refunds will be reflected in the source account within 5–7 working days. If you do not receive the refund after 7 days, please contact your bank.

Customers are required to return a product within 3 days of receiving confirmation from our customer support team, only if the product is damaged during transit.

Cancellation of Unprocessed Orders:

If a cancellation request is received after the order has been processed or approved, we will cancel the order and refund the full amount.

Discouragement of Post-Processing Cancellations:

To ensure efficient order processing, we discourage cancellations once the order has been processed.

Charges for Cancellation/Returns:

• A ₹50 deduction will apply for cancellations of orders after processing.
• A ₹100 deduction will apply for the return of orders (RTO) that have already left the warehouse.